on 11-03-2022 09:44
Hi there
I used the wrong email address when signing up for my Virgin Media broadband, mis-spelled by one letter. Please could someone help me correct the email address associated with my Virgin Media account so I can view my bills and set up my direct debit?
Many thanks
Answered! Go to Answer
on 11-03-2022 11:50
Thank you for providing me that information via PM.
I have corrected the email address & have re-sent the contract over to you.
Please do let me know how you get on.
Kind regards,
Zak_M
on 11-03-2022 09:53
Good morning @kellzzies.
Welcome to the forums and thank you for taking the time to post.
I am sorry to hear that you have had some issues there.
Could you expand a little on this, is this your my virgin media account?
Kind regards,
Zak_M
on 11-03-2022 10:02
Hi there
It was when I signed up for Virgin Media broadband, so no confirmation emails have been sent to me and I’m worried I won’t get bills via email etc or be able to create my direct debit to pay bills. I accidentally used [Removed] @live.com and it should be [Removed] @live.com
many thanks
Kelly
[MOD EDIT: Personal and private information has been removed from this post.]
on 11-03-2022 10:15
No problem Kelly.
I am going to pop you over a PM so that I can confirm some information & we can get it all changed for you.
Kind regards,
Zak_M
on 11-03-2022 11:50
Thank you for providing me that information via PM.
I have corrected the email address & have re-sent the contract over to you.
Please do let me know how you get on.
Kind regards,
Zak_M
on 11-03-2022 11:51
Thank you so so much!