Where is my voucher

[Shaz1976]

Hi, I signed up to virgin on line and it stated I would receive a £100 amazon voucher, I have had no emails from anybody confirming this. I signed up on the 5th Nov and was activated on the 10th. 

[Megan_L · Accepted solution]

Hi Shaz1976,

Thanks for posting this on the forums and welcome to our services!

I have a helpful link here - Gifts Help - Which may explain things for you. 

Please take a look so you understand everything about how the gift process works. 

If you still do not receive your Gift Voucher after 28 days from being installed you should drop Eden Red an email - email@codes.edenred.co.uk - They will be able to help further. 

We would not be able to help directly as Gift Vouchers are offered and processed by our 3rd party suppliers.

Thanks,

Megan_L