on 12-01-2022 19:27
My contract will expire in 12 April 2022. Could you pls advise on which date I should call Virgin to talk about renewing my contract and having a good deal?
Thank you for your advice.
on 12-01-2022 19:30
Do it when you get your price increase letter.
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on 12-01-2022 19:31
Given that you're under minimum contractual term until April, you can't give disconnection notice until 13 March or thereabouts, so at the moment you are unlikely to be offered anything.
Once that date passes, and you're in a position to compare prices from alternative suppliers and thus give cancellation notice to VM, then you can call in upto 30days before your minimum term end date.
Or once you've received your price rise notification, you have 30days from that point to give cancellation notice.
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on 12-01-2022 19:36
Thank you so much. So essentially, I should call Virgin from 12 March onwards.
My sincere thanks,
on 13-01-2022 10:11
Hello fantasyvn
What has been advised is correct
Just give us a call from the date advised and we can happily look at a new deal for you
Gareth_L