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When should I call Virgin to negotiate and renew my contract?

fantasyvn
Joining in

My contract will expire in 12 April 2022. Could you pls advise on which date I should call Virgin to talk about renewing my contract and having a good deal?

 

Thank you for your advice.

4 REPLIES 4

Ernie_C
Very Insightful Person
Very Insightful Person

Do it when you get your price increase letter.

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japitts
Very Insightful Person
Very Insightful Person

Given that you're under minimum contractual term until April, you can't give disconnection notice until 13 March or thereabouts, so at the moment you are unlikely to be offered anything.

Once that date passes, and you're in a position to compare prices from alternative suppliers and thus give cancellation notice to VM, then you can call in upto 30days before your minimum term end date.

Or once you've received your price rise notification, you have 30days from that point to give cancellation notice.

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Thank you so much. So essentially, I should call Virgin from 12 March onwards.

 

My sincere thanks,

Gareth_L
Forum Team
Forum Team

Hello fantasyvn

What has been advised is correct 

Just give us a call from the date advised and we can happily look at a new deal for you 

Gareth_L