I'm currently the bill payer at current address and looking for my first home, as I wouldn't be a new customer if I were to move my services I might consider transferring the account to the other resident living here. How long should I wait so i would be classed as a new customer ?
virgin media L tv with Tivo 500Gb, L phone and 100mb internet.
Rule of thumb is 6 months, although you are still taking your chances.
As so many people pull this stunt now, the majority of providers (Sky & Virgin included) will flag you as a "returning customer". In the past it has depended on who takes the call when you try to rejoin as to what you end up with.
Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV6), Talk Anytime Phone, VIVID 350, Virgin PAYG Mobile