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Website broken since updating it.

Jsquires1990
Dialled in

on ‎10-01-2022 11:13

Since Virgin made a new website all I get is errors and sometimes doesn't load at all. 

I have tried Edge and Safari. Screenshot 2022-01-10 at 11.09.44.png

See attached screenshot. 

 

Any help appreciated. 

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4 REPLIES 4

Travis_M
Forum Team (Retired)
Forum Team (Retired)

on ‎10-01-2022 13:22

Hi @Jsquires1990

 

Thanks for posting on our community forum!

 

Can you access the website from any other web browser?

 

Regards

Travis_M
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs
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Jsquires1990
Dialled in
In response to Travis_M

on ‎10-01-2022 13:23

@

@Travis_M wrote:

Hi @Jsquires1990

 

Thanks for posting on our community forum!

 

Can you access the website from any other web browser?

 

Regards

It happens on edge and safari

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newapollo
Very Insightful Person
Very Insightful Person
In response to Jsquires1990

on ‎10-01-2022 13:52

Hi @Jsquires1990 

That generally happens to me on Chrome, although Edge and Firefox load up OK.

Chrome sometimes works if I use an incognito window, or clear my browsing date/cache

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Travis_M
Forum Team (Retired)
Forum Team (Retired)
In response to Jsquires1990

on ‎10-01-2022 15:56

I see @Jsquires1990 - if you use chrome can you access the site?

 

Regards

Travis_M
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs
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