on 09-02-2022 21:15
No matter what device or browser i use (and i have tested on a number of various options) the websafe section of the site to "manage websafe" does not work. Instead i just get the following returned:
on 10-02-2022 08:43
Hi @MDuck393,
Welcome to our community forums and thank you for your first post.
Sorry to hear you are having issues when trying to access websafe. We can understand your concern and want to best help. Just to confirm, are you accessing websafe as seen here https://www.virginmedia.com/help/how-to-use-websafe. If so, what are you trying to do on websafe? Perhaps we can help from here?
Thanks,
on 10-02-2022 09:16
Yes, I am following those directions but all I get is that screen of “ooops”.
I’m trying to change the settings.
on 10-02-2022 11:50
Thank you for letting me know @MDuck393.
In this case, I have sent you a private message regarding this. Please lookout for the purple envelope on the top right-hand corner and provide a response when you can.
Thanks,