on 18-08-2022 20:35
18-08-2022 20:48 - edited 18-08-2022 20:59
Want to leave, full stop? Or want to leave but would stay if VM offer you a better deal?
If it is the former, with no further discussion required, you can write in by post to VM's Sunderland address using a signed-for service for proof of delivery.
on 18-08-2022 21:13
Hi @Hugemc
The quickest method is by calling around 8am if possible when lines first open and are least busy.
If you don't want to be tied up on the phone you could also use WhatsApp on 0730 532 7112. This often takes 4-6 hours. As with most other companies phone calls take priority.
You can also cancel using the good old fashioned Royal Mail. If writing include all of your account details and send it by registered (signed for) post to
Virgin Media
Sunderland
SR43 4AA