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riskyboy1234
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Want to know my area code

It's been 15 days I useing virgin Media broadband. Am not happy at all I jus wanted to disconnect it so can you tell me what's therocedure please? 

 

Thank you 

Christopher Carvalho 

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LittleMick73
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Re: Want to know my area code

Hi phone 150 free from a virgin phone or 0345 454 1111 from any other phone and go down the thinking of leaving us route you will get through to retentions.Regards Micky
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Forum Team (Retired) Kath_F
Forum Team (Retired)
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Re: Want to know my area code

Hi Christopher, 

Thanks for your post and welcome to the forums. It's great having you on board with us. 

Apologies to hear that you are wanting to cancel your services. 

You have 14 days from the installation of your services to cancel free of charge. After this you would be subject to early termination fees. 

To cancel, speak to the team on 150 / 0345 454 1111 and they can go through the cancellation process with you Smiley Happy

Let us know how you get on. 

Thanks,

Kath_F
Forum Team



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