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Want cancel Virgin Media now!!!

shazpot12
Joining in

on ‎13-04-2022 00:33

Need to cancel, the worst ever service!!

cannot gain access to my account online with all the correct details!!!!’nnn.      Had enough cancelling by phone tomorrow 

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2 REPLIES 2

Remy69
On our wavelength

on ‎15-04-2022 08:23

@shazpot12 wrote: ChoiceADVANTAGE.com

Need to cancel, the worst ever service!!

cannot gain access to my account online with all the correct details!!!!’nnn.      Had enough cancelling by phone tomorrow 

To cancel Virgin broadband, TV or phone: call our Customer Serice team on 150 from your Virgin Media phone or mobile, or 0345 454 1111* from any other phone. Select the option 'If you're thinking of leaving Virgin Media'.

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Carley_S
Forum Team
Forum Team

on ‎15-04-2022 10:44

Hi @shazpot12
Welcome to the community!
Really sorry to hear you're thinking of leaving us. Can you confirm if you're trying to access a mobile account or a media account? What is the error message you get when you try to log in?

Here to help 🙂
Virgin Media Forums Agent
Carley
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