Noticed its been 2hrs, 34 people have read this, and nobody replied, which is a bit of sh!tshow in itself. Listen bro - firstly stay positive and keep going. So glad you've made it to 2022 and that you didn't take your own in Nov. I hope you get the help you need - there's lots of people out there who can support you, just give it a chance. Life is a gift brother; try and enjoy it, take each day as it comes, and appreciate every day.
On the topic of cancelling.. whilst I haven't tried this myself, I've read a few times on the forums that it's worked well. On the phone, there's an option to inform VM of a bereavement, I think it's option 5 on one of the menus. Why not try and go through that? I've heard that it goes through to a rather compassionate and understanding team. Whilst I know you're not going through bereavement... suicide and mental health concerns are of equal or higher importance. Explain your situation briefly to them, and make sure they understand what you're after.
1) Explain you're unwell and vulnerable and not in a position to process their convoluted cancellations process
2) Explain where you are and ensure the operator understands that you're not negotiating, but merely calling to inform them of what needs to happen
3) Tell them what you want to happen to the contract, and why. Check they understand so they don't f..k it up
4) Agree on what's going to happen, and ask for confirmation via email / post / whatever, along with a confirmation of timetrames
5) Re-iterate the importance that your situation is resolved asap, and remind them of why you're calling the bereavement number
Lastly, wish you the best of luck and I hope you pull through. I know you can; we all do, and so do you. You deserve it.
