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mjtefc9
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Virgin unavailable even though neighbour has it? (New build)

Hi my neighbour has Virgin TV and Broadband, but because my house is a new build you system says I can't get your services.

 

I did register last year, and again today. 

 

I have cancelled my Sky TV and Broadband today so I can take up a subscription asap.. 

 

Can anyone help? 

 

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Re: Virgin unavailable even though neighbour has it? (New build)

Hi mjtefc9. 

 

Welcome to the Community and thanks for your post. 

 

You have advised that your neighbour has the service and when checking, you are showing as unserviceable. 

Are you able to confirm if your neighbour is directly next door to you? Also, have other addresses on your street been able to have the service installed?

 

Thanks 

 

 

Nat
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