Virgin unavailable even though neighbour has it? (New build)
Just wondering if someone can help, I'm looking to move into my new property soon and wanting to get some services setup before I move so I can start enjoying my new house when I've fully moved in.
I've tried checking BT but the speeds would be painfully slow (less than 3mb) so wanted virgin services again at my new property. Each time I check on the checker it states the property cannot be serviced even though the neighbour next door (older property not new build) has full virgin services. I've rang the sales team but I was told this would not be "cost effective" due the digging required to lay the cable after they checked with their engineers.
Does anyone know the cost to pay for this directly to virgin, I just don't understand if the neighbour right next door has full virgin services but I'm told I cannot, it is litrally right next door.
My work requires quick internet. I have tried to register my interest twice but to know success, so I have decided to take to the forums to see if I can get any help here (keeps fingers crossed).