Virgin media cap

[Louise88]

I moved home on the 18th June so cancelled my broadband but I never received the cap what they explained in the package I received 

[John_GS]

Hi @Louise88

Thanks for posting and welcome to the community. Have you still got access to the old property? 

best,

[Louise88]

Hi

I don't we have gave the keys back it was a rented property 

[Steven_L]

Thanks for coming back to us @Louise88, unfortunately, we wouldn't be able to send any terminator caps to your former address now.

Regards,

Steven_L