Virgin did not turn up to collect boardband equipment.

[imavendor]

Hi I ended my contract and was told that on the 17th April someone would collected the equipment from my home due to being disabled. No one turned up, and I tried for 2 hours to get through to virgin yesterday by phone. I need to get the equipment back to them before they charge me and due to my mobility issues I can not get to a yodal drop of point. Is there anyone on here that can help please.

[imavendor]

Don't need help with this now, collection has been rearranged thanks

[Akua_A]

Hi @imavendor 

Welcome to our community forums and thank you for your first posts.

Sorry to hear you were having issues with your collection. We can understand the frustration caused. We are however glad to see the collection has been rearranged. Please do not hesitate to contact us if you need any further help.

Thanks,

[imavendor]

Thought it was sorted definitely not, sick of being messed around no one has got back to me with a date 

[Paul_DN]

Hi imavendor,

Sorry to hear this, what equipment do you have which needs returning?

Regards

Paul.