Virgin buying me out of BT contract

[Frankie888]

I’ve just been on a call with customer services and they told me I can got to virgin online to upload evidence of my last bill from Bt but I can’t find where to do it, can anyone help please

[David_Bn]

Thanks for your post on our Community Forums,

I'd be happy to look into this for you, check out the purple envelope in the top right hand corner for a private message from me

Kindest regards,

David_Bn

[Frankie888]

Hi David I’ve no message from you

[David_Bn]

Apologies @Frankie888, let me have another stab at this for you

Kindest regards,

David_Bn