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Virgin Tv and Netflix

glennandles
Tuning in

I am still waiting for my so called activation email. How hard can it be to resend it 

4 REPLIES 4

Travis_M
Forum Team (Retired)
Forum Team (Retired)

Hi @glennandles

 

Good afternoon and thanks for posting on our community forum!

 

Sorry to hear about your issue with receiving you Netflix activation email, I am going to drop you a private message now to collect some more information and investigate further. Please keep an eye on your inbox.

 

Regards

Travis_M
Forum Team

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Still no Netflix email !!!!!!!

Hi there @glennandles

 

Thank you for popping back to us and we are so sorry that this issue is ongoing! 

 

I can see that you are in a chat at the moment with one of our agents, can you pop back to them so they can continue to investigate for you? 

 

Thank you.

Zoie_P
Forum Team (Retired)
Forum Team (Retired)

Thank you for messaging with us glennandles, 

We appreciate you letting us try to help with this, glad I could get a ticket raised.

Zoie