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CleanForest · ‎05-07-2021

Hi, the virgin media is in my wife's name but she has died. How do I contact virgin media about changing it into my name.

CleanForest · ‎13-07-2021

Yes I did, thank you.

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newapollo · ‎05-07-2021

Hi Clean Forest,

Sincere condolences on your wifes passing.

All the details you need are on the following link https://www.virginmedia.com/help/account-holder-has-died

You can also call the Bereavement Team on 0800 952 2302

They are open between 8am to 8pm Monday – Friday, and 9am - 5pm on Saturday, but closed on Sundays.

Dave

I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Paul_DN · ‎05-07-2021

Hi CleanForest,

Thank you for reaching out to us in our community and welcome, we are sorry to hear about your loss please accept our condolences.

Did you manage to speak to our Bereavement team in regards to putting the account into your name?

Regards

Paul.

CleanForest · ‎13-07-2021

Yes I did, thank you.

Tom_F · ‎13-07-2021

Thanks for letting us know CleanForest, please don't hesitate to get back in touch if there's anything else we can help with from here.

Tom

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Virgin Media in wifes name but she has died.