I have set up my account with virgin media over mobile and I believe that my account email was set up wrongly as I did not receive any emails on the given account so I cannot check my area reference code and cannot even set up a new account or change my current email.
Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are having a problem with setting up your online account.
In order to look into this, I will need to take more details. I will send you a private message requesting more information so that I can assist with this issue. Just click on the envelope icon at the top of this page.