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Very long call times

LH4
Joining in

I have tried to get through to Virgin Media to update change my broadband package and I was on hold for an hour and then got cut off.  Is there a good time to ring when I can speak to someone?

1 REPLY 1

John_GS
Forum Team
Forum Team

Hi LH4

Thanks for posting and welcome to the community. Sorry for the call experience. I will PM you now to discuss further.

Best

John_GS
Forum Team


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