Vat invoice

[xavier2000]

I have a virgin media broadband account (not cable or mobile) I need vat invoices from December 2021 and vat invoices going forwards.

Please advise process to get this enabled.

Regards

[John_GS]

Hi xavier2000

Thanks for posting and welcome to the community. 

I'll send you a PM to get some details including your VAT number and we'll assist further.

Best,

[John_GS · Accepted solution]

Hi @xavier2000

Thanks for joining me on PM. Just to update the thread, the VAT invoices were sorted, for everyone the timescales are 7 days for any previous copies and going forward the process for ordering new monthly ones is that they come separately from the monthly bill, through the post normally during the first week of every month.

If you do need us further, please pop us a post on here publicly, we'll assist as always 🙂

Best,