Thanks for your post and I understand it's frustrating not having VM services in your area however we're simply not able to install everyone.
Not all of our buildings are located in an area that is supported by a Virgin Media Network. In order for us to provide services to our office, the network would already need to be in place. Due to this, some of our offices don't run on the Virgin Media network.
Thanks for your postcodes and we do appreciate it's frustrating when you can see work going on in the area but no further updates.
Once cables are laid, there's a lot of back end work we need to do to get things up and running.
We'll need to update all our systems, there'll be further work outside of the street to connect you to the head end and then there will be other things involved such as meetings with the council, and energy providers.
The good news is all the postcodes given are on the system so it shouldn't be too much longer now.
As we can provide you with a date, we'll let you know.
Gotta think Virgin don’t help them selves by posting leaflets in our letter boxes saying services coming soon! The publics idea of soon and Virgin are obviously two very different lengths of time! It would be so much easier if Virgin could give a base time line in that leaflet, ie. from us installing the cables we normally expect services to become available Ian around 3, 5, 7mo tbs etc.
that way you don’t get people like us who actually want to be customers don’t badger asking every five minutes! If it’s gonna be at least 5-7 months on average let us know those time frames so we can turn the interest level down abit until closer to that time window. If you then do it sooner you can message us....