on 06-06-2023 16:51
Hi there
just to say that I have not been receiving any VAT invoice billing from March onwards after my request.
I went online and there is no VAT invoice breakdown I can see like the legacy ones which were emailed out to me recently. April and May I cannot see anything like a VAT invoice.
please help and is there anyway this can be emailed to me automatically each month by pdf?
thanks
on 06-06-2023 16:52
Please email me when someone replies thanks
on 06-06-2023 19:11
Hi Signergy8,
Thanks for taking the time to come back to us via the Community. ⭐
We're sorry to hear that you've not received the latest few months of VAT invoices. This is something we can certainly check for you but in order to do that I will need to confirm some information with you to pass security.
I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊
Thanks,
on 12-06-2023 10:38
Hi Signergy8,
Thanks for coming back to me and sticking with me via private message.
We're glad that we've been able to get this sorted for you.
If you have any further issues, pop back and let us know so we can help further.
Many thanks,