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Dan17
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VAT invoice

Hi

Please could someone from Virgin contact me regarding setting up to receive VAT invoices please.

Thanks

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Katie_WT
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Re: VAT invoice

Hi there @Dan17

 

Thanks for getting in touch - VAT receipts can certainly be requested. These can also be backdated up to 4 years. Only the account holder can request them and we do requite your VAT Registration number to process the requests and your account balance needs to be zero. 

 

Once any requests are submitted for past receipts, these will be with you within 7 days. Then all VAT receipts moving forward are sent separately form your normal bill and are posted to the account address within the first week of the month. 

 

I have located the account from your forum information so will pop you a quick Private Message to go through security and we can assist you further 🙂 

 

Please look out for the Purple Envelope and pop me a reply when you can. 

 

Cheers

Katie - Forum Team


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Katie_WT
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Re: VAT invoice

Hi there @Dan17

 

Thanks so much for your Private Messages - I can confirm that the request have now been made for you. 

 

If you have any queries about this, please do pop back and we'll be happy to help you out!

 

Cheers

Katie - Forum Team


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wilkinsmatthew
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Re: VAT invoice

Do Virgin Media charge for supplying VAT invoices? 
The sales staff don't seem to know how the VAT invoices are supplied or if there's a charge.  Hence, I've so far not signed up for VM's internet service.  I had suspected it would be £1.75/month as per the paper billing charge. 

Thanks,

Matt

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Gareth_L
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Re: VAT invoice

Hello wilkinsmatthew

Thanks for your post 

Just to confirm we don't charge for VAT Receipts 

They do get sent out in paper format around 2 weeks after your bill is produced 

Do you require this to  be set up on the account?

Gareth_L

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wilkinsmatthew
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Re: VAT invoice

Hi Gareth_L,
okay, have now joined Virgin Media and have been connected today - would you be able to set up VAT invoices for me please.

Thanks,
Matt

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