Thanks for getting in touch - VAT receipts can certainly be requested. These can also be backdated up to 4 years. Only the account holder can request them and we do requite your VAT Registration number to process the requests and your account balance needs to be zero.
Once any requests are submitted for past receipts, these will be with you within 7 days. Then all VAT receipts moving forward are sent separately form your normal bill and are posted to the account address within the first week of the month.
I have located the account from your forum information so will pop you a quick Private Message to go through security and we can assist you further 🙂
Please look out for the Purple Envelope and pop me a reply when you can.
Do Virgin Media charge for supplying VAT invoices? The sales staff don't seem to know how the VAT invoices are supplied or if there's a charge. Hence, I've so far not signed up for VM's internet service. I had suspected it would be £1.75/month as per the paper billing charge.