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Mandywhiley
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Unhappy customer

I havent has virgin for a year yet but I’ve had nothing but problem in the broadband and now my phone..... i have had them out a number of times and still the same old problem in internet is rubbish it don’t work everywhere in the house... so basically I paying for somet that only works in one room 😡 and now my phone 😡 when you phone they are rude and talk over you when trying to explain what the prob is...... LIVE CHAT rubbish never works or always busy no matter what time of day it is...... worst ever customer service 

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Forum Team
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Re: Unhappy customer

Hi Mandywhiley

Thanks for taking the time to join us on the community.

I am sorry to hear you have had an issue for a while with the landline and phone Smiley Sad

I can see that since you posted a technician has been out and rectified the phone issue.

Can you confirm if they checked your broadband too and if this is now resolved?

Many thanks.


Forum Team

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