I'm out of contract so I rang customer services to see what deal they could help me with as current paying £126 per month is too much. They offered me some discount but thought I would research as to what other deals were being offered. I have been with virgin for over 15 years and feel that they do not value loyal customers at all.
On researching the market, I found the Big Oomph package being offered to new customers for £79 per month, I'm paying £47 per month extra for the same product. That is so unfair.
Can anyone recommend a sky package that has good broadband that can cope with gaming for 2 teenagers, sky sports and movies. Any suggestions would be appreciated?
no idea what Sky offer but you could play games if you want - give 30 days notice and see if outbound retentions make you a good offer - they only ring once usually and its take it or leave it - no thinking about it - they dont ring all users who give notice but its worth a punt
if they dont ring you leave at the end of the 30 days to whoever else you choose has the best new user offer
If I were you, I would logon to your My Virginmedia account. You may get a surprise as existing customers are currently being offered great Black Friday deals, e.g Ultimate Oomph for £89 for 12 months.
This is what I get when I logon:
As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.
Unfortunately I don't get any offer when I login to my online account 😞
If I have helped please feel free to give 'Kudos' by clicking on the thumbs up icon against any of my posts. If I have helped to solve an issue you can also click on the 'Mark As Helpful Answer' link to mark it as helpful.