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Kaleeta
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Uncancelling a cancellation

Hello I don't know if I'm posting in the right place I am a new virgin media customer and had so many broardband issues but I called them today to cancel my service due to frustration but I have changed my mind and don't want to cancel what do I do they are cancelling my service tomorrow !!

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Superuser
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Re: Uncancelling a cancellation

would need to speak to customer relations via 1-4-5 (thinking of leaving us) they should be able to reverse it, your internet might go down for 24/48hrs depending on backend systems.. since did you give your 30 days notification 30 days ago?



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Kaleeta
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Re: Uncancelling a cancellation

No I just rang up complaint about my device and asked to end it ... 

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