Unable to register for account

[Emmadobsonx]

Sick of this issue. It’s a known issue so I’m not even going to waste time explaining myself. 

please explain to me why a strong password that meets every single requirement is not accepted. Getting the error ‘ you can’t use that password please use another one’.

- I’ve tried using desktop instead of iPhone.

- I’ve cleared caches and cookies.

- I’ve tried multiple different passwords.

it’s time for someone to step in and fix this issue for me now. Can a virgin media team meHumber please just make the account for me as I’ve had enough. 

[Tom_W1]

Hi @Emmadobsonx thanks for your post here, although we're sorry to hear of your concerns raised surrounding registering for My Virgin Media.

We're unable to make the account for you, but we may need to raise an IT Ticket for you to get this resolved.

Please allow me to send you a PM so I can look into things further for you.

Kindly expect the PM from me to arrive shortly, and respond directly when you can!
Many thanks