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mistertml
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Unable to login to my account

I have registered for anew account but i am unable to login. I am able to register but not able to login at all.
Everytime I try to reset the password I receive a oops something went wrong error message.

Please can you advise on this.

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mistertml
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Re: Unable to login to my account

Hi
Is there anyone that can assist with this?
Thanks
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Forum Team (Retired) Tom_S
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Helpful Answer

Re: Unable to login to my account

Hi misterml, welcome to our forums.

 

What is the error message that you receive when trying to log into your account after you've set it up?

 

Thanks,

Tom_S

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mistertml
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Re: Unable to login to my account

Hi

the error message is 

you’ve entered the wrong username or password. passwords are case sensitive. So please check your caps lock isn’t on.

 

it allows me to reset but that’s it.

D7AC9A3B-AE18-472E-983E-00E3968DD67C.png

 

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Forum Team (Retired) Tom_S
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Re: Unable to login to my account

Thanks,

I'm going to send you a PM so we can confirm some additional details with you.

 

Regards,

Tom_S

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