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Fabian1967
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URGENT - Open Street cabinet

There is an open and vandalised Virgin green service cabinet on the pavement outside the block of flats where I live. Its serial number is 2M19A09T1412. Please lock this cabinet. It looks awful. Thank you. The address is 132 Burnt Ash Hill, London SE12 0HY. 

 

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Re: URGENT - Open Street cabinet

Hi Fabian1967, 

 

Thank you for your post.

 

I have forwarded the details to our cabinet maintenance team.

They will arrange to have an engineer visit and close the cabinet as soon as possible. 

 

We appreciate you bringing this to our attention.

 

Thank you 

 

 

Nat
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Fabian1967
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Re: URGENT - Open Street cabinet

Thanks Nat!

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Re: URGENT - Open Street cabinet

You're very welcome, have a great day 🙂 

 

Nat 

Nat
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Fabian1967
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Re: URGENT - Open Street cabinet

Hi Nat,

Can you please give me a timescale for when the open cabinet will be closed and locked ? No engineer has come to do this yet.

Can you please ask the team responsible to provide you with an estimated date by which this request will be actioned ?

Many thanks.

Fabian

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Re: URGENT - Open Street cabinet

Hi Fabian, 

 

I am afraid we do not receive any timescales for the repair but I will contact the team again to give them a nudge. 

 

Thank you 

 

Natalie 

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Fabian1967
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Re: URGENT - Open Street cabinet

Hi Nat,

This was reported 3 weeks ago and nothing has been done. Your Virgin cabinet is being damaged. Does Virgin not care ? Please escalate this to a manager as a complaint. Thank you.

There is an open and vandalised Virgin green service cabinet on the pavement outside the block of flats where I live. Its serial number is 2M19A09T1412. Please lock this cabinet. The wires and cables are hanging out. The address is 132 Burnt Ash Hill, London SE12 0HY. 

Kind regards,

Fabian

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Re: URGENT - Open Street cabinet

Hi Fabian. 

I do apologise it's still not been fixed yet. 

I'll ensure this is raised again but I'm afraid we're unable able to offer a time frame. 

The team will be out as soon as possible. 

Thanks. 

Emma_C - Forum Team
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