Typed wrong email address into my virgin media account

[Jasalv22]

Hi, I have accidentally misspelt my email whilst setting up my virgin media user email account and cannot access it now as it needs verification, is anyone able to assist with changing this ? 

[Ayisha_B · Accepted solution]

Hi @Jasalv22, 

A warm welcome to our Community Forums and thanks for your post.

It's great to have you on board with us 🙂

I am sorry to hear about the typo in your email address but not to worry, I'll be more than happy to take a closer look into this. 

I will pop you a PM now to confirm some details and we can take it from there.

Please keep an eye out for the purple envelope icon in the top right hand corner of your page for my message.

Speak soon!

[Jacqui4]

Hi, 

I have done the same. Can you help me too? 

Thanks