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brajeshdby
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Message 1 of 9
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Tricked by salesman

this is sad to see, how someone can throw lies just to get their sales done, I am talking about the guy called Salman who promised me £50( well he offered me £75) refer money as I was referred by one of my friend, and I referred two of my friends so another £100 , so in total it was supposed to be £150 in credit, nothing was added in my account and they started taking £25 instead of £20 as discussed with this guy.

I did try to call the customer care but they don't know what's going on ?

 

I am planning to take this thing further unless its get sorted, as I would not allow someone to play with innocent people by keeping my self quite.

and yes their speed is at worst, I was supposed to have 100mbps, its not even 15 sometime, so beware guys, just don't believe what they say

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jbrennand
Alessandro Volta
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Message 2 of 9
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Re: Tricked by salesman

Why have you posted this again when you have a "live" thread going in Networking & WiFi ?

--------------------
Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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dnpark38
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Message 3 of 9
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Re: Tricked by salesman

What does your correspondence with VM say you contracted to?


"VM 50 Mps Broadband and anytime phone."
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brajeshdby
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Message 4 of 9
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Re: Tricked by salesman

Because I think that's not the right segment where I shared , just to know are you the admin ?
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brajeshdby
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Message 5 of 9
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Re: Tricked by salesman

No it says 100 mbps, which is a lie again as speed is never more than 20 TBH
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dnpark38
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Message 6 of 9
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Re: Tricked by salesman


@brajeshdby wrote:
No it says 100 mbps, which is a lie again as speed is never more than 20 TBH

No that's a fault, so have you phoned the fault in?

Regards the charges what does it say for the price and rewards?


"VM 50 Mps Broadband and anytime phone."
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brajeshdby
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Message 7 of 9
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Re: Tricked by salesman

well , I did call them but no good
their service is really poor , the salesman told me so many things and all were lie, as I have not received anything and neither my friends
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dnpark38
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Message 8 of 9
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Re: Tricked by salesman

Have they refused to fix the fault then?

Does your Account have the money right or wrong?

If it doesn't say the values and rewards you will not get them, you should reject the contract.


"VM 50 Mps Broadband and anytime phone."
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Forum Team
Forum Team
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Message 9 of 9
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Re: Tricked by salesman

Hello brajeshdby,

 

I am really sorry to hear that this has happened, I am going to send you a private message so we can look into this for you in more depth.

 

Thanks Joe_F

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