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stonemrh
On our wavelength
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TV and internet off all day will automatic compensation apply

Hi there, 

No Internet or TV all day. At started after 11pm on 08-01-2019.

Latest service status shows it is due back on 10-01-2019 at 01:15.

Will compensation be automatically applied to my next bill? 

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Superuser
Superuser
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Re: TV and internet off all day will automatic compensation apply

No, you must call in to report your problem.

A pro rata refund of your charges will be credited to your account after a full day’s outage.

 

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