on 21-02-2023 18:43
So I am trying to get a better price for my mother-in-law
Currently she is on Mix-IT TV and Anytime calls on her phone (she doesn't have broadband and doesn't need it)
I phoned retentions up and they said there are no options on the system for TV and Telephone only
She only needs Dave, BBC, ITV etc and Catchup TV and only basic telephone without extra free calls (weekend or anytime) as she has her mobile for calls now
Is it possible to get just TV and telephone? If so how?
What are the cheapest options?
on 21-02-2023 19:11
VM's current TV boxes, the V6 & TV360, both need a VM home broadband connection to provide internet connection for the online functions such as OnDemand, streaming, and various updates.
It's only the legacy TiVo box that has an in-built internet connection, so you can't have a current TV product without also having VM broadband.
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on 22-02-2023 09:25
Hi there @Siuko
Thank you so much for your post and welcome back to the community forums, its great to have you here.
As @japitts has stated out boxes do require an internet connection so we cannot issue landline and telephone deals only. We also cannot perform package changes via the forums but if you call our team back on 150/0345 454 1111 then a member of the team will be happy to help.
Thank you