on 10-06-2021 06:55
Hi, wondering if anyone else has experienced this issue.
Due to a payment oversight, had my account suspended (no tv or internet). So paid the amount due early yesterday morning and left for work.
Came home and the services were still suspended, so spoke in online chat and the operator then said everything should be working again. The tv returned, bit since then I have had no internet.
Operator said that all services been resumed but tor some reason am not sure, everything was working perfectly before the suspension.
Tried a few things as suggested but apparently now need to speak with technical department.
Answered! Go to Answer
on 10-06-2021 19:53
Been speaking to them, they also was unable to help..
Been escalated beyond them.
on 10-06-2021 20:12
Thank you for letting me know.
Hopefully we can get this resolved as soon as possible.
Kind regards,
Zak_M