on 13-11-2021 12:29
Hi.
I noticed a hard search on my credit score from Virgin on 11th of November. I had not applied for credit. Please can someone contact me about this. I am worried something may of been set up under my name.
kind regards
natalie
Answered! Go to Answer
on 13-11-2021 12:59
Hi NAT7,
Thank you for your post and welcome to the community.
I'm very sorry to hear about this.
Can you confirm if you have any current home or mobile services with ourselves?
^Martin
on 13-11-2021 12:59
Hi NAT7,
Thank you for your post and welcome to the community.
I'm very sorry to hear about this.
Can you confirm if you have any current home or mobile services with ourselves?
^Martin
on 13-11-2021 13:04
Hi Martin
i have nothing set up with Virgin under my name.
kind regards
natalie
on 13-11-2021 13:31
Thank you for that information.
Okay, I will need to ask some for some personal information so we can investigate this further.
To ensure this is secure I will private message you.
^Martin
on 13-11-2021 17:58
Thank you for chatting with me over private message NAT7.
We will get this raised as discussed.
Thank you for your time.
^Martin