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Message 51 of 65
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Re: Street cabinet still not fixed (area 21-see April 2018 archives)

Hi there harris1972, 

 

Thanks for getting back in touch - have chatted with Kath who was dealing with this for you last year. 

 

The team have advised us that the cabinet has been made safe as per our processes. The cabinet has followed and will continue to follow standard procedure. They have advised that if you wish to have any further updates, you can contact them directly on 0333 000 5925 opt 3

 

If/when we get any updates directly, we shall let you know. 

 

Cheers

 

 

Katie - Forum Team


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harris1972
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Message 52 of 65
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Re: Street cabinet still not fixed (area 21-see April 2018 archives)

Oh.believe you me I have spoken to them. The last time they were going to e mail me right back-that was about a month ago.

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Message 53 of 65
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Re: Street cabinet still not fixed (area 21-see April 2018 archives)

When we have any updates harris1972 we'll be sure you let you know. 

 

Cheers

Katie - Forum Team


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harris1972
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Message 54 of 65
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Re: Street cabinet still not fixed (area 21-see April 2018 archives)

When you know about the lack of maintenance by Virgin it makes the 4 hour TV/Internet/Phone loss of service today more annoying.

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Message 55 of 65
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Re: Street cabinet still not fixed (area 21-see April 2018 archives)

Hi harris1972

 

Thanks for the message

 

How is the service looking at the moment?

 

Kind Regards  

 

Chris. 

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harris1972
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Message 56 of 65
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Re: Street cabinet still not fixed (area 21-see April 2018 archives)

The phone line was restored after around a 12 hour outage.Pretty poor.

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Message 57 of 65
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Re: Street cabinet still not fixed (area 21-see April 2018 archives)

Sorry to hear that, let us know if anything changes? Chris 

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harris1972
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Message 58 of 65
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Re: Street cabinet still not fixed (area 21-see April 2018 archives)

I refer you back to the first post in this thread regarding changes.

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Message 59 of 65
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Re: Street cabinet still not fixed (area 21-see April 2018 archives)

Hi harris1972 Are you having any issues at the moment? Thanks Chris 

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harris1972
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Message 60 of 65
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Re: Street cabinet still not fixed (area 21-see April 2018 archives)

Aside from our damaged local street cabinet hanging open for the best part of the last 3 years,no.

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