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andyblight
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Street cabinet door open

I tried to report a street cabinet with an open door using the 150 service but after several frustrating minutes of listening to options, I could not find anything suitable.  So now I make my first post to report this fault. Surely there must be a better way...

The faulty cabinet is at the junction of Love Lane and Banks Avenue in Pontefract, West Yorkshire. Please fix it as my internet is routed through this cabinet!!

 

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Re: Street cabinet door open

Hello Andy, 

 

Welcome to our community forum page, it's great to have you on board. 

I'm sorry that you had some trouble when trying to report this open cabinet to our customer care team. 

I will be able to pass this information onto our street equipment team right away, I just need you to confirm the postcode of where the cabinet is located and which house number it  is closest to? 

 

Thanks, 

 

Dean C

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andyblight
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Re: Street cabinet door open

Hi Dean,

Thanks for getting back so quickly.  The faulty cabinet is outside this house:

22 Love Lane
PONTEFRACT
WF8 4AN

Many thanks,

Andy

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Re: Street cabinet door open

Thanks for those details andyblight, 

This has now been passed onto our street equipment team so they can arrange for the cabinet door to be sealed. 

Dean C 

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andyblight
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Re: Street cabinet door open

Thanks Dean.

The cabinet door has been fixed now.  Great service :-)

Andy

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Re: Street cabinet door open

Many thanks Andy,

 

I will make sure we pass this brilliant feedback to Dean.

 

If you need any further help you know where we are.

 

Many thanks Jodi.

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