My area/street was cabled over six months ago and neighbours in surrounding streets have Virgin Media.
When I check postcode for the streets it all shows as NOT available?
How do I contact Virgin to ask them to check this? My postcode is KY11 8GJ
Thanks for getting in touch with us about the option to be connected to our network
Thanks too for joining us on the community, it's great yo have you here
If you can pop your details to me on a PM I'll check in with the teams for you about the possibility of connection.
To PM* me, simply:
Click on my forum PM link Karen_A
* For other forum users reading this, please only PM me if I have asked you to first.
Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"
Thanks for your details!
I've sent this off to the Lightning teams to see if they can offer any information regarding this for me to advise.
I'll let you know when they get back in touch with me
Thanks for your patience in this,
I have not heard anything back yet regarding the area but I have emailed the teams and copied in another department to see if I can get an answer on this one for you,
Hope to be back soon!