on 22-11-2021 12:01
Hi! I'm currently a customer with VM, and noticed the other day that there are a number of Black Friday deals that would get me the same product (or better) for a lower monthly cost: https://www.virginmedia.com/broadband/black-friday-deals.
However, I'm also about to move home -- moving to a new flat mid-December and (hopefully) again at some point in the not-too-distant future. My understanding is that, if I don't change my services when I move, my contract would just continue as-is.
So, what I was hoping to do is swap to a new, cheaper contract, and then update VM when I move. VM services a very high proportion of places in my area, so I'm not concerned about that as a factor.
Is that possible, or is there something that I've missed (e.g., Black Friday deals only available to new customers)?
Thanks in advance for any input!
Answered! Go to Answer
on 22-11-2021 12:14
New customers only I'm afraid, you could try to take out a new contract at the new address and see if you can get a installation date for when you move. Then cancel the old contract at your present address remembering that it's 30 days notice so there will be a slight cross over.
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on 22-11-2021 12:14
New customers only I'm afraid, you could try to take out a new contract at the new address and see if you can get a installation date for when you move. Then cancel the old contract at your present address remembering that it's 30 days notice so there will be a slight cross over.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 22-11-2021 12:25
Great, thank you for the quick response!