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Something went wrong when checking upgrades

Hello 

When I select Upgrades and Offers I get a message to say “Oops Something Went Wrong”

It’s been like that since day one nearly two years ago

Obviously I don’t want to call at the moment, and it isn’t desperate, but if it can be fixed here that’ll be good.

Thanks

 

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Re: Something went wrong when checking upgrades

Hello? 

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Re: Something went wrong when checking upgrades

I don’t understand why other people are getting responses and I’m not

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Re: Something went wrong when checking upgrades

staff right now will only reply if they can help. Most upgrade options you will need to call or try the text service

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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Re: Something went wrong when checking upgrades

Nah. It’s just par for the course. I’m increasingly invisible 

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