Signed up with wrong email - Broadband & Phone

[robgcross]

Hello,

I've made a mistake with my signup, I've signed up with the wrong email address for my broadband. Is there any way I can change this, I have no account number as this was sent to the incorrect email address as I can't signup without the confirmation email.

Kind regards,

Robert

[Ilyas_Y]

Hey there @robgcross, thanks for reaching out to us and a warm welcome to the Virgin Media forums!

I'm sorry to hear about the issues with the communication details.
I will look in to this for you and assist.
Watch out for the purple envelope inviting you in.

Kind regards.