Signed up for another 18 months

[Nialli]

I signed up last week for a further 18 months of Ultimate Volt but my contract details online haven't been updated, which I was told would happen within five working days. How do I check that my new deal is still going through? I'm out of contract in less than a month.

[Gareth_L]

Hello Nialli,

Thankyou for your post. Sorry to hear that the new contract is not showing online yet.

I can take a look at this and see what has happened. 

Have you had the new Ultimate Volt deal applied now?

We do also send a copy by email, which may have gone into your junk folders.

As this is s public page, I will need to send you a private message to gain account access first.

If you can check your envelope at the  top right of your screen that would be great. 
Regards     
Gareth_L