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Resiler
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Router return

I have moved house to an area not covered by VM and have sent my router back to you in the bags you provided, this was approx 1 week ago. I have been sent messages to say it hasn't arrived, what is happening?

 

Tim Woodman

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[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

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John_GS
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Re: Router return

Hi Tim

 

Please remove any personal details you've put on a public post.

 

It can take upto 2 weeks for us to receive the items, scan in and allocate to the right account. 

 

Please keep your receipt for the return of the equipment as well.

 

Kind regards,

John_GS
Forum Team

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