Menu
Reply
  • 1
  • 0
  • 0
Isaacs
Joining in
226 Views
Message 1 of 2
Flag for a moderator

Returning Tivo Box

Hi please can someone advise, I cancelled my subscription with VM about 3 months ago, I didn't know that I would have to return the equipment as I have never been asked to do this before. I have since recycled the TiVo box and only have the hub. I am now receiving emails asking for the return of both pieces of equipment otherwise I will receive a charge. Will I be charged for not returning the TiVo box?Thanks

0 Kudos
Reply
  • 3.4K
  • 191
  • 549
chenks
Wise owl
222 Views
Message 2 of 2
Flag for a moderator
Helpful Answer

Re: Returning Tivo Box

if they are asking for it and expecting it to be returned then, yes, you may be charged for this.
all equipment remains the property of virgin.

you'd be best calling CS and speaking them to advise the situation.
0 Kudos
Reply