Returning Equipment

[tomtc01]

I moved house to another part of the country which didn't have Virgin and knew I would have to return the equipment. I have it all packaged and labelled to do so but have no idea where to take it. I know they don't do 'pick ups' from here (Aberdeen) so where do I take it? The collectplus website was no help. 

thanks - tom

[newapollo · Accepted solution]

Hi Tom,

I tried entering Aberdeen and a few other towns in http://www.collectplus.co.uk/find-a-store and kept seeing the message no results found.

However, this one worked for me so fingers crossed it will work for you

https://www.collectplus.yodel.co.uk/store-locator?v=2 

[Kain_W]

Hi there tomtc01,

Thanks for your post and welcome to the community.

As @newapollo has advised you can return the equipment via the links above, does your label advise of the correct address to return to?

Let us know,

[tomtc01]

Thanks, I had the same response with Aberdeen and Aberdeenshire, but your link helped and turns out I have a collection point a few streets away. Many thanks

[tomtc01]

I got it, many thanks for your reply

[Kain_W]

Brilliant!
Thanks for the response there, if you do have any further queries then be sure to pop back up to the team and we'll investigate further.

Thanks again,