Just received our new V360 boxes to replace our V6 (main) and TiVo 500gb (Bedroom) boxes.
the box that we’re to use to return won’t allow the Tivo to be placed inside, unless I remove all of the cardboard packing (although both units would probably rattle around in there). Is this sufficient, or do I need to source a further box and pay for the return? If the latter, do I get reimbursed?
Failing that, the return site does indicate that the TiVo isn’t on the list of returns and so automatically should be recycled. Should I then send the old V6 back in the box and recycle the TiVo?