Return Equipment

[Shedley]

I have virgin media equipment to return but no Yodel+ stores in my area take virgin media returns. I spoke to someone who was supposed to arrange a visit but all I got was another package to return the box. Anyone know what can be done? 

[Beth_G]

Hi Shedley,

Thank you for your post and welcome to the Community Forums! 

I'm sorry to hear that you were unable to return your equipment to us, I'm unsure as to why the courier was unable to accept your package. This is something we can look into for you.

I'll pop you over a private message now so I can take some details and help further.

Please look out for my message over at the purple envelope

Thanks!