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Retentions

MR-T
Up to speed

Hi Guys,

when is the best time to ring retentions, and get a UK call centre.

I am currently out of contract and have seen a £10 a month price increase.

Kind Regards,

MR-T.

1 ACCEPTED SOLUTION

Accepted Solutions

Hi Ayisha_B
many thanks for that info.

Kind
Regards

MR-T.

See where this Helpful Answer was posted

3 REPLIES 3

Ernie_C
Very Insightful Person
Very Insightful Person

8am tomorrow morning.

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Ayisha_B
Forum Team
Forum Team

Hi @MR-T 

Welcome back to the Community Forums and thanks for your post. 

The best time to contact our Retentions team is between 8am - 10am in the morning.

Our team will be more than happy to review your package with you. 

Best wishes 😊

Ayisha_B
Forum Team

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Hi Ayisha_B
many thanks for that info.

Kind
Regards

MR-T.