Renewal costs for just BB and phone astronomical

[owen_E]

Hi

Just a quick post. We had decided that we were no longer needing our TV service, so phoned to change to just phone and BB. We are out of contract and currently pay £105/month for two V6 boxes, 108Mb and phone with talk international, which is too much in the current climate.

Couldn't believe the best price was £56 a month for phone and 108Mb. Is this really the best available, as VM website states starting from £26/month.

I have given 30 day's notice, just wanting to check others experience on these costs.

Many thanks, Owen.

[Kain_W]

Hi there owen_E,

Thanks for your post and welcome to the community.

Sorry to hear we couldn't come to an agreement, our team when contacted would offer the most suitable they can based off what is needed for yourself.

With regards to the other prices, they would include an introductory offer made to new customers which all of our customers would receive when joining.

Many apologies,