on 15-02-2022 11:49
Hi I rang retentions this morning and renegotiated the price of my TV XL, M100, weekend phone deal. I told him I tend to only watch BT sport which meant keeping the XL package even though I don't watch the rest of the channels much. He said the package wouldn't alter and offered me a deal of £59.25 for 6 months then £65 for 12 months after that, which I accepted. I've just received the new contract which says I've got rid of TV XL and now have maxit TV. Unless I've missed something this doesn't include BT sport. I was very clear about wanting the sport but it's looking like I've got the stuff I don't watch and had the thing I do watch removed. Could someone look in to this for me please as it's not what i signed up for. Thank you.
Answered! Go to Answer
on 15-02-2022 13:30
Hi @daveeb
Using the following channel list you can compare your old XL(Full House) package in column 4 with the newer Maxit (column 6)
As you said the only difference is the removal of the kids channels.
documents/Redwood/2022_Channel_Guides/ChannelGuide_Feb_22.pdf
on 15-02-2022 11:59
Actually I've just found a comprehensive chart that seems to show that Maxit TV does include the BT sport channels and the only thing I'd be missing is the kids channels which is fine by me as the kids are grown up. If someone could confirm that i'd be grateful. Thanks.
on 15-02-2022 13:30
Hi @daveeb
Using the following channel list you can compare your old XL(Full House) package in column 4 with the newer Maxit (column 6)
As you said the only difference is the removal of the kids channels.
documents/Redwood/2022_Channel_Guides/ChannelGuide_Feb_22.pdf
on 15-02-2022 15:00
Hi newapollo, I did manage to find an older thread that mentioned Maxit vs Full House, but many thanks for confirming.